Box-free & printer-free returns

With Happy Returns, there’s no need to bring any packaging or print a label. Plus, you’ll get your refund in under 60 seconds!

Find a Return Bar

“So easy! Just show a QR code and hand over the item.”

Becca | Shopper at American Giant

Why use Happy Returns?

Stopwatch+pill+solo.jpg — Fast

Visiting a Return Bar takes under 60 seconds per item.

Phone with QR code pill no BG.png — Easy

Skip packaging and printing, just bring your items and QR code.

Free+button+pill+solo.jpg — Free

Our contactless experience is also free of charge! Retailer policies apply

Sustainability+Pill+solo.jpg — Sustainable

Reusable packaging and bulk shipping cut cardboard waste.

“A fast, safe and effective modality for both merchant and customer.”

Chang | Shopper at Everlane

How it works

ORES Pill 4by3 for website.png — Get your QR code.

Start your return here or on the merchant’s website.

Returnista for shopper site homepage.png — Drop off items at a Return Bar.

No boxes, labels, or hassles here.

“I wish more businesses offered this. I would even pay for this over regular mail returns.”

Alexa | Shopper at REVOLVE

Frequently asked questions

What retailers do you work with?

Check out our Participating Retailers page!

Where can I make my exchange or return?

Click here to find a Return Bar near your office, home, school, and gym.

Where do I find the Return Bar once I arrive?

The Happy Returns sign is usually at the cash register. Still having trouble? Give us a call at 877-750-4888.

I found the Return Bar. Now what?

At the Return Bar, you’ll find a friendly group of return specialists we call Returnistas. Show a Returnista your QR code to make your exchange or return.

Will I get my refund immediately?

Debit or credit card refunds are initiated immediately, and can take up to 3-5 business days to post to your account. (We may be experts in returns, but we haven't figured out how to control credit card companies... yet.) Gift cards and site credits are often immediately available.

Do I need a cardboard box and shipping label to return in-person?

No, no, no, no, no. Just bring the items you're exchanging or returning—and your QR code.

How is Happy Returns more sustainable than returning by mail?

Cardboard shipping kills approximately one zillion-ish trees each year and wastes twice as many gallons of fuel. This is precisely why our eco-friendly process uses reusable packaging and aggregated shipping.

Ready to get started?

Find the closest Return Bar to your home, office, school, or gym.

Find a Return Bar